This article is an introduction of how to register, deposit, trade and withdraw on YUNBI exchange.
First, you can visit: https://yunbi.com.
This is the only official website of YUNBI exchange.
You will see the following screen, then click on button on the top right corner to [Sign Up].
Then please type in your email and password to start registration.
After clicking [Sign Up] button, you will see [My Profile] page.
Every user needs to [Email Verification], [Identity Verification] and [Two Factor Authentication] before he can trade on YUNBI exchange.
- Identity Verification
In order to comply with regulation requirements, all the users on YUNBI need to do real name verification. The users need to submit the photos of their identity documents and their selfies holding their documents. Only the users who pass the verification can continue using YUNBI exchange.
- Two Factor Authentication
There are two types of authentication methods: SMS Authentication and Google Authenticator.
Users need to enable at least one authenticator to guarantee their account safety.
The registration will complete once a user finished the above verifications.
If you have any questions during the REGISTRATION process, please contact [Help Center] and create a ticket. YUNBI customer service will help you as soon as possible.
After registration complete, user can go to [Accounts] page to make your deposit.
1. CNY Deposit
In order to increase the efficiency of CNY deposit and withdrawal service and to further protect the security of users’ assets, please bound your account with only one debit card. After binding your debit card, your account will be one to one correspond to your account and you are ready to make CNY deposit.
Note: YUNBI only accepts online bank transaction with the debit card accounts start with 62.
Please don't use following deposit methods to make your deposit: Alipay deposits; Bank transactions by using Alipay; The deposits from others’ bank accounts to the user’s YUNBI account.
Please follow the instructions from the following page to complete your CNY deposit.
2. Blockchain Assets Deposit
Click the [Deposit] button next to the assets name to create the deposit address.
Please read the WARNING and Instructions on the page carefully and make sure you use the correct address to make your deposit.
If you have any questions during the DEPOSIT process, please contact [Help Center] and create a ticket. YUNBI customer service will help you as soon as possible.
You can visit the trading center by click [Trading].
You can click [VIEW ALL MARKETS] to select between different markets.
If you need to buy blockchain assets, you can simply type your desired price and quantity on the box and click the green button. You can also sell them with the price and amount by clicking the red button.
After you have complete your trade in the trading center, you can go back to your account page and check the balance of your account.
If you have any questions during the Trading process, please contact [Help Center] and create a ticket. YUNBI customer service will help you as soon as possible.
1. CNY Assets Withdrawal
If you need to withdraw CNY from your YUNBI's account to your bank account, please first bound your YUNBI account with your bank account.
Please click [Bound Debit Card of Chinese Bank] on the [Accounts] page.
Note: YUNBI only support Chinese DEBIT CARD with the account number starts with "62".
After you have successfully bound your debit card, you can apply for CNY withdrawal request.
Clarifications on the daily withdrawal limits:
1. Based on the different KYC level, users have three different daily withdrawal limit: 200K, 500K and 1M CNY and equivalent blockchain assets;
2. The top limit of one single CNY withdrawal is 200K.
3. The month limit of a single users withdraw is 5 million CNY.
4. On holidays, the withdrawal limit may be adjusted due to payment channel requirement.
You can also view [CNY Deposit and Withdrawal Issues], or submit a ticket in [Help Center].
How can I cancel my withdrawal request?
Withdrawals can only be cancelled before they are confirmed by YUNBI customer service.
You can view your withdrawal request on the bottom right corner of [Accounts] page.
You can cancel your withdrawal request buy clicking the "Time Display" on "Deposit / Withdrawal Records".
2. Blockchain Assets Withdrawal
On [Accounts] page, You can bound the blockchain withdraw addresses with your YUNBI account.
Make sure you type in the "Label" fill with creating your withdrawal address. Label is used to identify your various withdrawal addresses, you can name it by yourself.
If you have any questions during the Withdraw process, please contact [Help Center] and create a ticket. YUNBI customer service will help you as soon as possible.